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Catch customer journey

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Work started at the CATCH site in March, using a portion of the £195,000 grant from the Government’s Local Growth Fund, secured by the Humber LEP and part of the Government’s commitment to the Northern Powerhouse.

We quickly realised that due to the pandemic, unfortunately this area of the project was to be delayed.  However, we are now proud to have made improvements to the site that enhance the customer experience when on site here at catch. Starting with the improved signage, which include signposts to our on site tenants and providers, plus a visual map for ease of navigation across the site.  We are also making improvements to those arriving by car, with a new number plate recognition barrier and new road markings.

Once inside our buildings, we have made further progress to improve the look and feel of the site, such as redecorating the training and meeting rooms and installing new carpets.  To improve delegate comfort we have installed air conditioning throughout.  Catering is always a key requirement, therefore to reduce waiting times we have extended the dinning toom to accommodate extra diners. Adding to the above, we have installed a state of the art CCTV system to secure the site further.

If you have any questions about the CATCH site improvements please contact Paul – paul.snowden@catchuk.org

Lisa Buck

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